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General Terms and Conditions
By accessing and using the services of Hawaii Podcast Studio, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service. This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site and shall not be responsible or liable for any error or omissions in that information. Hawaii Podcast Studio reserves the right to change these conditions from time to time as it sees fit and your continued use of the site and studios will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our site. You are therefore advised to re-read this statement on a regular basis. If there are any changes in how we use our site customers Personally Identifiable Information, notification by email will be made to those affected by the change.
Using the Hawaii Podcast Studios
Clients may, at their own discretion and expense, obtain personal insurance for loss, injury, or damage that they might sustain arising from use of the studios. Clients use Hawaii Podcast Studio at their own discretion and accept any injury or illness brought on by use of the studios is their own responsibility.
As a client you agree to comply with the Rules of Hawaii Podcast Studios (outlined below) with regards to use of the facilities, opening hours, and your conduct. Hawaii Podcast Studio may make reasonable changes to these rules, from time to time, provided the studio gives advance notice of these changes.
Recording Sessions
TRANSFER OF FILES
Recordings made at Hawaii Podcast Studio will be sent to clients via online transfer. Once files have been received and/or downloaded by clients, Hawaii Podcast Studio accepts no responsibility in any way for the loss or corruption of these files.
STORAGE OF FILES
We store raw recording files for 1 month after project completion and cannot guarantee access to any files beyond this time (unless other arrangements have been made in which we may store your data, extra fees may apply).
**COPYRIGHT MATERIAL **
It is understood that the client is responsible for any and all copyright or licensing issues. Any copyright, license fees, or royalty payments due to any other client(s), artist(s), or party(s) for their copyrighted work (including “samples”) used by the client are the responsibility of the client. The client will “hold harmless” Hawaii Podcast Studio for any action due to any of these violation(s) by the client.
Technical Difficulties
Human error, equipment, software, and computer failures, and technical difficulties (although rare) can happen from time to time. The Podcast Studios may, at its sole discretion, cancel the session and rebook the session at a mutually agreed time if technical difficulties, equipment failure(s), and/or human error factors cannot be quickly fixed.
The client accepts responsibility for the payment of any studio time which is cancelled or rescheduled due to the client’s technical difficulties, equipment failure(s), and/or human error.
Studio Bookings
OPENING HOURS
The Podcast Studios is open from 9am to 7pm, Monday to Friday & 10-5 on Saturday (excluding New Years, Christmas, Thanksgiving). For bookings outside of our normal hours please get in touch as we may be able to accommodate you. There is a surcharge for bookings outside standard opening hours.
PAYMENT
Payment for our studio bookings can be made on our website or in person with debit/credit card. We can also invoice your company.
**REFUNDS / CANCELLATION POLICY **
If you wish to cancel or reschedule a booking you must notify Hawaii Podcast Studio (by phone or email) 48 hours before the booking. Otherwise charges will apply as follows:
48+ hours notice – no charge-will reschedule.
24-48 hours notice – half the booking amount charged.
24 hours notice or less – full booking amount charged.
Studio Time
The studio can be booked in multiple ways and increments, to include hourly, hour & a half or longer as needed with the minimum booking time being at least one hour. We ask clients to be aware that if there is another booking directly following yours, you will need to finish up promptly to allow for the changeover. When possible, we will allow for a 10-minute wrap up to allow you to breakdown and gather your belongings, anything past 15 minutes after the conclusion of your scheduled studio time may incur additional charges.
Hawaii Podcast Studio Rules
Members agree to abide by the Rules of Hawaii Podcast Studio. Failure to follow these rules may result in studio sessions being cancelled (without refund).
These rules include, but are not limited to, the following prohibited actions:
Abusive behavior in any form towards staff or other users of the studio. This includes rude, disrespectful, or offensive behavior, including derogatory remarks and disruptive acts amounting to verbal and/or emotional abuse; sexually inappropriate comments and behavior; racist and discriminatory abuse; threats of physical violence; aggressive and violent behavior.
Smoking (including vaping or use of e-cigarettes) or the use of illegal drugs is strictly prohibited on the premises. The consumption of alcohol is not permitted during standard bookings however, alcohol is permitted in studio at certain times with prior arrangement, such as live shows and other events. Confirm with a member of staff if you are unsure.